Privacy Policy

Nature of work: Property Management, Sales, Lettings.


Description of processing

The following is a broad description of the way this organisation/data controller processes personal information. To understand how your own personal information is processed you may need to refer to any personal communications you have received, check any privacy notices the organisation has provided or contact the organisation to ask about your personal circumstances.


Reasons/purposes for processing information

We process personal information to enable us as to carry out property management services; promote and advertise our services; maintain our own accounts and records; and support and manage our employees.


Type/classes of information processed

We process information relevant to the above reasons/purposes. This may include:

  • personal details
  • family details
  • lifestyle and social circumstances
  • employment and educations details
  • goods and services
  • financial details
  • all information contained in references

We also process sensitive classes of information that may include:

  • racial or ethnic origin
  • religious or other beliefs
  • trade union membership
  • physical or mental health details

Who the information is processed about

We process personal information about:

  • customers
  • tenants
  • professional advisers and consultants
  • complainants, enquirers
  • suppliers
  • landlords
  • employees

Who the information may be shared with

We sometimes need to share the personal information we process with the individual themselves and also with other organisations. Where this is necessary we are required to comply with all aspects of the Data Protection Act (DPA). What follows is a description of the types of organisations we may need to share some of the personal information we process with for one or more reasons.


Where necessary or required we share information with:

  • business associates
  • suppliers of goods or services
  • financial organisations
  • credit reference agencies
  • debt collection and tracing agencies
  • local and central government
  • police forces
  • security organisations
  • current, past and prospective employers
  • employment and recruitment agencies
  • educators and examining bodies
  • other companies in the same group

We may also use your details for marketing and promotional purposes.


Cookie Policy

A cookie is simply a technology for remembering something about you.

Without cookies, a website is like a goldfish who loses its memory every time you visit a new page. Once you visit a new page, it doesn’t remember who you are.

Now this can be a good and a bad thing. Without any memory, a website can’t do a lot of stuff. It can’t let you log in, because it forgets who you are. It can’t let you buy anything, because it forgets what you’re buying.

But it also means it can’t track you. Some websites use cookies to remember what you do on their website, and to target ads at you. And some of those websites share their cookies, so that ads on one website know what you liked on another. This has scared a lot of people.

Cookies aren’t automatically good or bad, but it’s worth understanding what you can do about them.

You can turn them off completely, which is a bit like banning all music to prevent another Justin Bieber album. Many websites simply won’t work.

A better option would be to turn off 3rd party cookies, which will stop most websites from sharing information about you. Some browsers – like Safari – do this automatically.

And finally, you can take a deeper look into any websites which concern you. Most websites have policies that explain what they do, if you care to look.

Well over 90% of websites use cookies. Cookies aren’t automatically good or bad, but it’s worth understanding what you can do about them.


What do our Cookies do?

We use two forms of tracking on our website, cookies and Facebook Pixel.

We use cookies and pixels to allow us to give you a better online experience. Quite often, visitors to a website will leave the website and be unable, for whatever reason, to find their way back to that website. This is why we use cookies and pixels, so we can retarget our advertising to you provided you have shown interest in our products or services. We use cookies to help you navigate back to our website from where ever you are on the web and we use Facebook Pixels to do the same thing but on Facebook, Facebook pixel also allows us to target our Facebook adverts to you though, again, this will only be if you have shown interest.

To learn how to disable cookies and other tracking features, Click Here, you will be taken to Insights.com who offer a bunch of guides on how to deactive or remove cookies from a range of devices, operating systems or browsers.

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